TeleProfessionals Global Solutions

Solutions

Sales—"We couldn't afford enough good telesales associates." ...So we started adding an offshore TeleProfessionals Telesales Associate to our sales team. It worked. Now we have a small army selling for the cost of just a few good people in the U.S. When you need the most bang for the buck, offshoring can get surprising results. Good English, good people, good training, and good technology are key factors. We can help with it all.

Even if your process requires face to face meetings, a TeleProfessionals associate can generate leads, set up meetings, send materials, track sales activity, and lots of other things that might free up the time of those needed for other sales activity.

Administrative Support—"Good help is hard to find and even when you find someone good, you’ll have to pay a fortune." When an offshore TeleProfessionals assistant can make calls on your behalf, respond to your instant messages, take your calls seamlessly, do your typing, and so on, there is no reason to settle for less than the full support you need.

Analysis—"Analysts are expensive." As it turns out, Americans don't have a monopoly on intelligence and drive, and an Excel spreadsheet can move around the world pretty easily. And with TeleProfessionals methods, you will find that your associate will become a fluid part of your team—not an anonymous "seat" somewhere in space.

Security is provided by the right technology and methods. We will guide you through the many options to make sure your associate is not only productive but is also protected.

Research/Surveys—"How would your associates do the research for us?" Lots of people spend much of their day online. Why not? Most of what they need to find is available there—information about customers, the industry, competition, people, and so on. We have people who will be fully focused on researching for your business needs.

Appointment Setting/Lead Generation/Sales Support—"Our sales team could be closing deals and meeting with prospects instead of researching and looking for leads." Let a TeleProfessionals associate do the research and gather leads for you. Let your team focus on what's important, and that's selling.

We put a full time assistant in place and for a fraction of the cost of a sales manager, productivity of our entire sales force went up by 30%.

Don't limit your thinking of offshore resources to just inexpensive "worker-bees." Many U.S. sales managers work with a team that is dispersed around the country, so why can't the manager's key assistant—or the manager himself—be offshore?

Methods are critical and the technology to make your associate(s) truly a part of your team will make it work.

Customer Service—"Customer Service is conducted on the phone, and we need people who get it." ...TeleProfessionals associates can do as good a job as people in the U.S. for a fraction of the cost. With the cost of telecom being so low, and the quality being so high, why not have your customer service done from a location where salaries are a small fraction of what is expected in the U.S.?

The right technology is critical of course. Phone systems must be low-cost, high quality, and your customer must have a superior experience. TeleProfessionals can help you through the decisions to put all of this in place and make your staff additions truly part of your team.

Accounting—"The more we grew, the more resources accounting took. It became expensive." ...So we started sending invoices, recording receivables, and eventually doing almost all of our accounting offshore. The transformative technology has become available at such a low cost, it is impossible to ignore it.

We will help you select the right combination of scanner, networking, printing, instant messaging, email and software technologies that will work for you and your TeleProfessionals associate.

Updating Databases— Magnify the marketing viability of every contact in your list. Let us do the dirty work of cleaning and organizing your database. Skip the time-consuming step that is database updating and direct your efforts in closing a sale. We will define the accuracy of your list by eliminating defunct organizations/businesses, purging duplicates and supplying the latest contact information.

Event Announcements, Webinar/Seminar/Teleconference Invitations, and Website Promotion— Center your marketing focus to customers with the highest strength of interest. We will herd your public and work closely with you to ensure the success of your event.